FAQ’s

Frequently Asked Questions

What follows are some of the most frequently asked questions about Viet Uni Logistics. To learn more, send us an email.

Where are Viet Uni Logistics head office and branches located ? Working hours ?

Viet Uni Logistics 

  • Head office Ha Noi: Room #601, 6th Floor, Language Link Building, No. 62 Yen Phu street,Nguyen Trung Truc ward, Ba Dinh dist., Hanoi, Vietnam
  • Branches HCM : Fl5, Newport building, 400/3 Ung Van Khiem Str, 25 Ward, Binh Thanh Dist, Hochiminh City,Vietnam.
  • Branches Hai Phong : Room #301, 3th Floor, Son Hai Building, No. 452 Le Thanh Tong street,Van My ward, Ngo Quyen dist., Hai Phong, Vietnam

Working time: From Monday to Friday weekly except holidays

  • Morning: 8:00 AM – 12:00 AM
  • Afternoon: 13:30 PM – 17:30 PM

What services does Viet Uni Logistics provide?

  • International and domestic shipping services by sea for FCL and LCL goods with regular weekly schedule and available slots
  • International and domestic shipping services by air with high frequency of flight and various airline options
  • Customs clearance handled by good experienced documentation staffs, shortening customs clearance time
  • Inland haulage with powerful fleet, railways, barges, etc. depending on actual situation
  • Warehousing and distribution with greatest care ensuring ultimate safety.
  • Other services

Main route of Viet Uni Logistics ? Type of commodity ?

With the joining of big forwarder networks such as WCA, 5STAR, JCTrans … We have built up an agent network covering the world, ready to meet the needs of customers around the world.

Viet Uni Logistics is capable of undertaking all legal goods:

Common goods

  • Vehicles
  • Specialized equipment and machinery
  • Electronic equipment and components
  • Iron, steel, and alloy structures
  • Agriculture, forestry and seafood
  • Fashion and textile products
  • Furniture

Special product

  • OOG cargo
  • Project cargo
  • Dangerous goods
  • Pharmaceutical products and medical equipment
  • Perishable goods
  • Reefer products
  • Break-bulk
  • High value and vulnerable goods
  • Personal effects
  • Non-trade goods

Cooperation policies of Viet Uni Logistics ?

  • LOYAL to terms & conditions in the signed basing on WIN-WIN SITUATION
  • FRIENDLY with customers and partners by listening to their needs, feedback, suggestions to improve quality of services
  • HONEST to build TRUST strengthening a long-term relationship
  • DYNAMIC to boost mutual benefits cooperation

Responsibility of Viet Uni Logistics ?

Depending on the terms and conditions stated in the contract and agreement between the two parties, Viet Uni Logistics is obliged to comply with what has been signed.

What should I do when I have an inquiry for Viet Uni Logistics ?

 

  • Email to: lisa@vietuni.com.vn and info@vietuni.com.vn
  • Call: + 84-24 37726858 and + 84 – 98 2329198